Privacy Policy
This policy explains what information this website collects, how we use it, and the choices you have. It covers the OneClick Phone Repairs website and the repair requests you send through it.
We keep this deliberately plain. If something here is not clear, call the shop and ask — we would rather answer than have you guess.
Information We Collect
- Your name and mobile number when you request a quote or an appointment.
- Your email address when you choose to supply one.
- Your device type, brand, model and a description of the problem.
- Quote and appointment details, including the repair you asked about and any notes you add.
- The information you enter to look up a repair status.
- Basic technical and analytics information that any website receives, such as pages requested, approximate device and browser type, and referral information.
How We Use It
- To respond to your request and answer your questions.
- To create and manage your quote, appointment request and repair.
- To send the transactional messages you asked for, such as a quote, an appointment confirmation or a repair-status update.
- To operate the website, keep it secure and improve how it works.
- To meet legal and record-keeping requirements that apply to us.
We Do Not Sell Your Personal Information
We do not sell your personal information.
Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Service providers that help us operate the shop and this website may process your information only to provide the services you requested, and not for their own marketing.
Text Messages
Repair-related text messages are transactional: quote responses, appointment confirmations, repair and ticket updates, receipt or status messages, and follow-ups you asked for. You can reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of any purchase.
Your Choices
- Reply STOP to any repair text to stop receiving texts, or HELP for help.
- Ask us not to email you, and give us a phone number instead.
- Ask what information we hold about a repair, or ask us to correct it.
- Ask us to close out a quote request you no longer want us to act on.
Children
This website is intended for people arranging a device repair and is not directed at children.
Changes to This Policy
If we change how this website collects or uses information, we update this page. Continued use of the website after an update means the current version applies.
Contact Us
Call the shop or use the contact page to reach us about anything in this policy. We are at 137 W Chapman Ave Suite B, Fullerton, CA 92832.
Questions? Call (714) 805-9745 or use our contact page. See our SMS consent terms for how repair texts work.